Account Manager

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Account Manager

Our client have an Exciting opportunity for an experienced Account Manager to support their continued growth. The ideal candidates will be hands on with a thorough understanding of the manufacturing environment and a strong background in customer facing roles. As an experienced manager, you will be the primary customer interface to the business and oversee the day-to-day experience of the customer. A background in engineering / scheduling and/or projects is desirable.

The Package

  • Salary up to £35k
  • 39 hours per week Monday – Thursday 8am – 5pm and Friday 8am – 1pm,
  • optional healthcare cash plan and life assurance cover 2x annual salary

Purpose of the role

  • Develop and project manage customer rate/recovery plans
  • Own and control the contract review process.
  • Own customer demand profile and sales plans, yearly / monthly.
  • Report on Performance to rolling plan (revenue, Margins, Price, volume)
  • Customer communication focal routine reviews, on and off site
  • Interface to customer VOC (delivery & quality) and timely resolution
  • Coordinate site production rate readiness with the planning team.
  • Ensure goal alignment between Customers and Program scorecard metrics and reports.
  • Partner with Planning team to develop, establish and implement OTD processes/metrics, guidelines and policies.
  • Interface with multi-functional teams within the organisation to support better supply-demand planning.
  • Report on Customer Experience

The suitable candidate for the Account Manager will have the following:

Experience

  • Account management
  • MRP / scheduling knowledge
  • Manufacturing
  • Aerospace

Skills & Aptitude

  • Analytical
  • MS Power Point, Excel, Word Etc.
  • Communication skills
  • Organisational / Time Management

Personal Attributes

  • Professional & trustworthy
  • Motivated & self-driven
  • Problem solving mentality
  • Reliable & flexible

Characteristics

  • Ability to organise own work load.
  • Customer driven.
  • Has a flexible attitude towards role with the ability to work under pressure to meet deadlines.
  • Is an analytical thinker who is systems oriented and can work with statistical data.
  • Ability to motivate employees and driven towards success

If you are interested in the Account Manager role and have the required experience, please click the apply now but

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