Customer Service Advisor

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Customer Service Advisor – Milnthorpe – £9.01 per hour

The Role

Our client, a specialist manufacturing company based in the Milnthorpe / Holme area, is currently looking for a Customer Service Advisor to join their growing team on a temp-to-perm basis. The client is looking for someone with experience in a similar role, dealing with customers over the phone and updating orders on the system. Any experience working within a manufacturing or engineering environment would be advantageous, but not essential.

Key Accountabilities of the role;

  • Process customer orders on Sage and in-house bespoke system.
  • Answer telephone queries on the status of orders and queries
  • Resolve customer requests, questions and complaints by analysing situations to determine the best course of action.
  • Serve as a liaison between the customer and other Kudos Shower Product Departments

The ideal candidate will drive, due to the location of the role. It is not easily accessible using public transport.

The Rewards

The hourly rate on offer for this position is £9.01 per hour, which rises after successful completion of the probationary period.

This is working Monday – Thursday from 8.00am – 5.00pm, and 8.00am – 1.30pm on Friday.

The client would also be keen to start someone as soon as possible, following an initial interview.

To apply for this position please click apply now.

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