Customer Service Representative- German Speaking

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GPW Recruitment are actively recruiting for German Customer Service Representatives for a rapidly expanding Financial services hub in Preston.

This is a 6 month contract with the potential to be given a permanent contract depending on company requirements.

The Role

  • Dealing with customer service related issues on behalf of large blue-chip organisations
  • Using your German speaking skills, dealing with German clients / customers over the telephone and via email
  • Handling ad hoc issues or queries relating to collections and other general customer service enquiries
  • Providing a professional and friendly service throughout
  • Account Management duties
  • Liaising with internal departments to help resolve issues
  • All aspects of general administration

The Person:

  • Fluency in German
  • Previous customer service related experience, however will consider other backgrounds if suitable
  • Strong communication skills
  • Professional and efficient manner
  • The ability to work well as part of a team
  • Sound judgment and decision making
  • Good keyboard typing and computer literacy

The Package

  • Competitive Hourly rate- negotiable
  • Generous employee benefits
  • City centre location
  • Ongoing training and development
  • Minimum of 6 months consistent work
  • Immediate starts.

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