Customer Service Representative- Italian Speaking

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GPW Recruitment have an exciting opportunity available with immediate starts.

We are actively recruiting Italian speaking customer service representatives in the Preston Area.

Fluency speaking Italian is essential, preferably to a native level.

The Role

  • Dealing with customer service related issues on behalf of large blue-chip organisations
  • Using your Italian speaking skills, dealing with Italian clients / customers over the telephone and via email
  • Handling ad hoc issues or queries relating to collections and other general customer service enquiries
  • Providing a professional and friendly service throughout
  • Account Management duties
  • Liaising with internal departments to help resolve issues
  • All aspects of general administration
  • Assisting customers in an understanding and sympathetic manner whilst remaining professional

The Person:

  • Fluency in Italian
  • Previous customer service related experience (not essential but preferred- other backgrounds will be considered)
  • Strong communication skills
  • Professional and efficient manner
  • The ability to work well as part of a team
  • Sound judgment and decision making
  • Good keyboard typing and computer literacy
  • Available for a minimum of 6 months.

The Package

  • Competitive basic salary
  • Generous Hourly rate
  • City Centre location
  • Ongoing training and development
  • No unsociable working hours.
  • 6 months continuous work with potential of a permanent contract
  • Friendly working environment

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