Internal Sales Support – Stockport (Perm / Full Time)

Internal Sales Support Co-ordinator / Customer Service Representative

Purpose of Role:

The internal sales support acts as the key point of contract for customers, internal and external, and provides first class, professional support to the UK Sales Force.

Salary & Benefits:

• Negotiable salary (dependent on experience and qualifications)
• 25 Days holiday + Bank Hols
• Company Pension
• Life assurance
• Sick Pay after qualifying period
• Employee perks package
• Occasional O/T

Key Responsibilities:

Main Duties

• Support the UK Sales Force in their efforts to generate new business and organically grow existing business for the benefit of the UK
• Effectively deal with telephone enquiries requesting quotations, pricing, product information
• Create quotations for tenders received in support of the UK Sales Team
• Liaise with internal customers in various departments in support of the UK Sales Team to deliver the best possible service to our customers
• Follow up on leads generated by providing accurate up to date information regarding the company and the range of services we can provide
• Ensure that the UK pricing list is maintained in line with the requirements of the UK business
• Meet and exceed the agreed specific performance objectives
• Provide full support to the sales team in relation to trade shows and exhibitions by co-ordinating, organising and attending as an integral part of the team
• Provide up to date internal communications regarding new capabilities and arrange / organise training on these capabilities for the UK Sales Force
• Ensure that all information captured for new sales is maintained accurately and follow up information is available.
• Other sales related projects as defined by our management team.

Skills/Attributes Required for the Role:

• Proficient at Microsoft Office, including the use of Excel
• Good data base skills and experience of using pivot tables.
• Excellent experience of the calibration business (desired not required)
• Strong customer based background
• Experience of building relationships with customers both internal and external
• Can demonstrate the ability to go the extra mile, to exceed expectations
• Excellent telephone manner
• Excellent time management and personal organisational skills
• Ability to work to deadlines and provide accurate information
• Ability to work without supervision on own recognisance
• Ability to demonstrate effective interpersonal and influencing skills
• Hold a clean driving licence.

Personal Qualities:

• Professional at all times
• Enthusiastic and proactive
• Flexible attitude to duties
• Focused and dedicated to provide a great service

If you are interested in this role please email me on Peter.Shacklady@gpwrecruitment.co.uk or call me on 01744 452 009.