Junior Technical Advisor

We are looking for a Junior Technical Advisor to work for a large manufacturing company based in St Helens.

Salary is negotiable, depending on expereince.

Duties will include:

Key responsibilities and accountabilities:

  • As a member of the Technical Support Team (TST) make full contribution to servicing all enquiries to the Technical Support Team in a professional customer focused manner
  • To perpetuate a culture of high quality advice and service within the Technical Support Team (TST)
  • Promote the use of the client’s Insulation products, systems and services by providing accurate and appropriate technical advice and support across all areas of activity
  • Engage in continuous development of knowledge and skills.
  • Capture information in agreed formats and specified standards to provide sales and marketing leads
  • If appropriate, report on trends identified from customer enquiries
  • Provide training to new KINE colleagues
  • Support the review and development of company literature, documents and other marketing material
  • Provide technical expertise and analysis as required in support of product and system development
  • Develop expertise across the application and product areas to complement the skills and knowledge within the team

Knowledge and experience

  • Must be educated with a relevant degree ideally within the construction industry with 2 years of work experience.
  • Have a basic knowledge of construction types and the application of U Values.
  • Have a basic understanding of construction details, including Accredited Construction Details and Robust Details
  • Basic knowledge of all relevant Building Regulations and product and application standards
  • Able to interpret construction descriptions, sketches and drawings
  • Conversant at all levels, in a manner that installs confidence and trust in all the client’s products, systems and services
  • Comprehensive IT skill set
  • Good reporting and data interpretation skills
  • Good communication, interpersonal and problem solving skills
  • Effective management and prioritization of personal work load

If the Junior Technical Advisor role could be of interest to you, please call Rebecca at GPW Recruitment or press APPLY NOW!