http://twitter.com/gpwrecruitment GPW Recruitment
We are looking for a Junior Technical Advisor to work for a large manufacturing company based in St Helens.
Salary is negotiable, depending on expereince.
Duties will include:
Key responsibilities and accountabilities:
- As a member of the Technical Support Team (TST) make full contribution to servicing all enquiries to the Technical Support Team in a professional customer focused manner
- To perpetuate a culture of high quality advice and service within the Technical Support Team (TST)
- Promote the use of the client’s Insulation products, systems and services by providing accurate and appropriate technical advice and support across all areas of activity
- Engage in continuous development of knowledge and skills.
- Capture information in agreed formats and specified standards to provide sales and marketing leads
- If appropriate, report on trends identified from customer enquiries
- Provide training to new KINE colleagues
- Support the review and development of company literature, documents and other marketing material
- Provide technical expertise and analysis as required in support of product and system development
- Develop expertise across the application and product areas to complement the skills and knowledge within the team
Knowledge and experience
- Must be educated with a relevant degree ideally within the construction industry with 2 years of work experience.
- Have a basic knowledge of construction types and the application of U Values.
- Have a basic understanding of construction details, including Accredited Construction Details and Robust Details
- Basic knowledge of all relevant Building Regulations and product and application standards
- Able to interpret construction descriptions, sketches and drawings
- Conversant at all levels, in a manner that installs confidence and trust in all the client’s products, systems and services
- Comprehensive IT skill set
- Good reporting and data interpretation skills
- Good communication, interpersonal and problem solving skills
- Effective management and prioritization of personal work load
If the Junior Technical Advisor role could be of interest to you, please call Rebecca at GPW Recruitment or press APPLY NOW!