Sales & Service Engineer

Home » Sales & Service Engineer
  • Permanent
  • Lancashire
  • Applications have closed.

We are looking for a Sales & Service Engineer with knowledge of paper machines and paper processing for a permanent position, paying £40-45K salary plus performance bonus, car, 30 days holiday including stats, excellent pensions and healthcare.

Working as the successful Sales & Service Engineer, you will be covering the North (Aberdeen to Birmingham) with occasional visits South. You will be working from home when you are not visiting clients. Your role will be to act as the link between the client and UK customers within a busy team. Your time would largely be spent in paper mills across the UK responding to customer needs and ensuring that their expectations are met.

You will be an effective communicator at all levels, well organised, self-motivated and able to work for long periods on your own. You will have a knowledge of paper machines and paper processing, be mechanical Process Engineer trained and/or qualified, computer literate and able to perform statistical data analysis. You will have a strong sense of team spirit, assisting fellow engineers in meeting customer needs.

The Sales & Service Engineer role involves working in hot, wet environments and often at height. As the role involves travel across the UK, the individual must hold a full valid UK driving licence and be prepared to travel – a company car will be provided. You will work away from home for several days at a time on a weekly basis (working from home the remainder of the time). Given the need to attend a customer’s premises – potentially at short notice – a central location in the UK would be desirable

The main duties include:

*Manage and focus on sales/orders.

*Foster good customer interpersonal relationships to strengthen current business and potential business links.

*Identify business opportunities, particularly new applications for existing products.

*Identify and report changes and trends occurring within the existing market that could potentially affect future business direction.

*Understand and be able to communicate relevant technical and economic features of the products and services offered to customers.

*Handle customer complaints in a correct, positive and sales building manner, achieving a balance between the company and customers’ interests.

*Carrying out machine surveys on the paper machine.

*Collecting and recording data from paper machines and carrying out statistical analysis.

*Giving advice on machine settings to optimise the performance product performance.

*Reporting customer needs and expectations to the Technical and Sales group, liaising between the customer and our company.

The company we are supplying this Sales & Service Engineer to are a leading supplier to the paper industry. The successful Engineer will be joining a company where people tend to stay for a very long time and will enjoy outstanding career prospects.

If the above sounds like you please call Rebecca at GPW Recruitment or click apply NOW!

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