Technical Sales Engineer / Technical Support Specialist (Manuf)

Trainee / Technical Sales Engineer required for a permanent position in the Sutton Coldfield / Tamworth area. Salary is £20,000 – £26,000 (dependent on experience and qualifications) plus excellent benefits package (see below). The Technical Sales Engineer will be working circa 37.5 hours (Mon – Fri 8am – 4pm possible flexibility). This is a fantastic opportunity, with security and long term career prospects.

Applicants will ideally have some recent experience as a Technical Sales / Support Engineer in the Manufacturing / Engineering sector, be organised, excellent communication skills (verbal and written). Applications also welcomed from Trainee / Junior Technical Sales Engineers, newly qualified apprentices or recent graduates with relevant mechanical engineering discipline (i.e. CNC / Machining / Toolmaking / Precision etc.).

Salary and Benefits:

  • £20,000 – £26,000 (dependent on experience and qualifications).
  • 5 hours week (Mon – Fri, 8am to 4pm, flexible work pattern)
  • 5x Midweek overtime & Sat Hrs, 2x Sun Hrs
  • 25 days holiday plus bank hols.
  • Pension scheme and death in service benefit
  • Private medical insurance

The successful Technical Sales Engineer day to day duties will include:

  • Offering technical sales support to customers either via email, telephone or face to face, providing excellent customer service to a worldwide customer base
  • Develop a complex understanding of the manufacturing processes to enable you to provide customers with cost estimated quotations
  • Dealing with sub-contractors and purchasing
  • Working with the Management and Production Team to ensure project deadlines are met
  • Become fully competent using Enterprise Resource Planning (ERP) system
  • Developing excellent working relationships with suppliers and key customers worldwide
  • Deal with any customer complaints and issues
  • Provide order status and updates to customers on a regular basis
  • Process customer purchase orders on the ERP system
  • Allocate and order material from supplier and issue jobs onto the shop floor
  • Seek progression on outstanding or overdue payments from customers

The ideal Technical Sales Engineer will have the following experience / characteristics:

  • Some technical sales experience or newly qualified apprentices or recent graduates with relevant mechanical engineering discipline (i.e. CNC / Machining / Toolmaking / Precision etc.).
  • Relevant qualifications in engineering discipline.
  • Able to read engineering drawings
  • Excellent interpersonal and communication skills (verbal and written) to communicate effectively with customers and colleagues.
  • Organised, methodical and attentive to detail.
  • Sociable / outgoing, self-motivated, able to overcome objections, resilient and ability to influence.
  • Be able to work with the minimum of supervision.
  • Excellent computer skills in MS Word, Excel, Outlook, CRM / ERP software.
  • Full UK driving licence.

Key words: Technical Sales Engineer, Engineering, Time Served, Apprenticeship, Graduate, Machine Shop, CNC, Developing Business, Technical Specialist, ERP, CRM, Tamworth, Birmingham, West Midlands. Precision, Manufacturing, Automotive, Aerospace, Tamworth, Sutton Coldfield, Birmingham, Burton-on-Trent, Coventry, Staffordshire, West Midlands

The successful Technical Sales Engineer will need to be flexible as there may be other duties not mentioned in this job description. With relevant Manufacturing / Engineering experience, you will have a standard-level education, have the relevant qualifications or experience, be punctual, conscientious, keen and have a practical approach to work.

If you are interested in this role and have the required experience please click on the apply now button.