http://twitter.com/gpwrecruitment GPW Recruitment
GPW Recruitment have an exciting opportunity available with immediate starts.
We are actively recruiting 30 French speaking Customer Service Representatives for a minimum of 6 months.
Fluency speaking french is essential, preferably to a native level.
The Role
- Dealing with customer service related issues on behalf of large blue-chip organisations
- Using your French speaking skills, dealing with French clients / customers over the telephone and via email
- Handling ad hoc issues or queries relating to collections and other general customer service enquiries
- Providing a professional and friendly service throughout
- Account Management duties
- Liaising with internal departments to help resolve issues
- All aspects of general administration
- Assisting customers in an understanding and sympathetic manner whilst remaining professional
The Person:
- Fluency in French
- Previous customer service related experience (not essential but preferred- other backgrounds will be considered)
- Strong communication skills
- Professional and efficient manner
- The ability to work well as part of a team
- Sound judgment and decision making
- Good keyboard typing and computer literacy
- Available for a minimum of 6 months.
The Package
- Competitive basic salary
- Generous Hourly rate
- City Centre location
- Ongoing training and development
- No unsociable working hours.
- 6 months continuous work with potential of a permanent contract
- Friendly working environment