Sales Office Manager

Job title: Sales Office Manager

Reference: E113620

Location: Bolton

Duration: Permanent

Start date: asap

Salary: To £40,000 pa + bonus, 24 days holiday, 38 hr working week

GPW are partnering exclusively with a Bolton based specialist manufacturer to recruit a Sales Office Manager on a permanent basis.

Established for over 50 years and with a real market presence, products are manufactured and assembled on site.

Reporting to the Sales & Marketing Director, the overall purpose of the role of the Sales Office Manager is to proactively manage the parts Sales Team ensuring excellent quality of service and customer care.

Responsibilities as the Sales Office Manager

  • Lead the Sales team by giving clear target and customer service driven focus towards the achievement of the agreed monthly/annual sales and margin targets.
  • Ensure the team has access to and can provide technical and professional sales support.
  • Lead, manage and motivate the Sales team to ensure they carry out their roles and duties to the required standard.
  • Ensure all team members receive adequate training, supervision and management together with clearly defined roles, responsibilities, duties and time management and have a full understanding of the expectations of their role.
  • Ensure each team member has clear targets and responsibilities and monitor their effectiveness. Hold regular meetings to discuss continued and sustained improvements in performance.
  • Actively promote the brand by customer visits and regular telephone contact (both incoming and out-going calls) both to enhance existing and create new business.
  • Ensure all team members produce accurate quotations/orders and follow company procedures with regard to despatch of goods, design/production of correct product by completely accurate and complete production/sales orders.
  • Process payments within the Company Procedures and maintain accurate records.
  • Expedite orders as required. Continually review for accuracy/adverse trends and amend as required.
  • Monitor the performance of ERP sales and work with operations to ensure
  • Research the market to identify potential new account customers, make appropriate approaches with a view to increasing the company customer base.
  • Create and sustain professional rapport with key accounts ensuring regular contact is made to ascertain buying requirements.
  • Carry out strategic planning and reviews for the Sales function in consultation with the Sales & Marketing Director.
  • Provide detailed annual/quarterly sales forecasts to the Finance and Production Teams taking into account seasonality, historic trends and industry knowledge.
  • Liaise with the Marketing Team regarding special offers, sales literature, social media posts, etc. as required.
  • Provide support and advice in the introduction and improvement of the company website to grow the online parts business and manage the performance of the resultant ERP sales.

Benefits as the Sales Office Manager include:

  • Salary negotiable based on experience
  • Bonus
  • 38 hour working week with a 2.30 pm Friday finish
  • 24 days holiday plus the 8 bank holidays
  • Auto-enrolment pension scheme after qualifying period
  • Free on site parking

To apply for the role of Sales Office Manager please click apply now.

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