New workplace problem-solving process

Following the Dispute Resolution Review (DRR), the government is changing the way we deal with problems at work. From 6 April 2009 there will be:

Less emphasis on the mechanics of how to manage disciplinary issues, grievances and dismissals
More flexibility to resolve problems at an early stage and in a way that suits you best.

Encouraging better and more direct workplace communication will reduce the chance of problems going to an employment tribunal – as well as saving everyone time and money.

Whether you are a manager or an employee, there will be more help to stop workplace problems developing into something more serious. For more information please visit the ACAS website at